Your Virtual Assistants for Home Care Excellence

Home care is complex. Your back office doesn’t have to be.

At Helper Heroes, we source, train, and deliver elite offshore staff to help home care agencies like yours run leaner, faster, and smarter.

No Long-term Contracts

We earn your trust every day—no strings attached.

Services​

At Helper Heroes, we don’t just provide virtual assistants, we create life-changing opportunities for both home care businesses and the dedicated professionals who support them.

Recruiter

Interviews & onboards caregivers

Scheduler

Staffs shifts & manages clients

On Call Scheduler

Manages weekends and after hours

Finance

Billing, payroll & reporting

Hybrid

Multiple roles packed into one hero

Leads Manager

Manages incoming calls and digital leads

Administrative Assistant

Manages emails, tasks, and records

And Much More

Your needs, our solutions

No Long-term Contracts

We earn your trust every day—no strings attached.

Upcoming Events

Caregiver Recruitment Bootcamp

Stay ahead with the latest training, webinars, and industry insights designed to help your agency thrive. From practical recruiting workshops to innovative marketing strategies, our events give you tools you can use right away.

Why This Works

Virtual assistants give home care owners the freedom to focus on growth while the essential—but time-consuming—operational work gets done reliably in the background. From scheduling and recruiting to finance and follow-up, Helper Heroes keeps your business moving so you can keep driving it forward.

Why Choose Us

We’re not just another VA company. We’re owned by home care people. That means we speak your language, feel your pain points, and know exactly how to help.

What Makes Helper Heroes Different?

Home Care-Specific

Every VA is trained exclusively for home care. We aren’t generalists — we’re industry specialists.

Owned by a Home Care Provider

With 18 years in the business, we’ve sat in your chair. We know your fires. That’s why our VAs are trained to put them out.

Premium Pay = Stickier Staff

We pay our Filipino heroes 3 – 4x the market rate. That means higher loyalty, less turnover, better results.

World-Class Training

Every VA is certified through our Virtual Assistant Home Care Academy, passing four rigorous exams tailored to home care operations.

Elite Talent Network

Our Filipino co-founder leads sourcing – tapping into top-tier candidates across recruiting, scheduling, finance, and more.

HIPAA COMPLIANCE

Certified HIPAA Compliance Program

Flexible Plans

20 hours per week or 40+ hours a week.

No Long-term Contracts

We earn your trust every day—no strings attached.

Partnering With Home Care Leaders

At Helper Heroes, we’re proud to stand beside the people who know this industry best—independently owned home care agencies and franchisees. Our clients are the heart of home care, and we consider it a privilege to support their teams with the staffing solutions that keep operations running smoothly.

From solo owners building their first team to multi-location franchisees scaling across regions, we provide the virtual talent that empowers agencies to focus on what matters most: growing their business and delivering outstanding care.

Meet the Team Behind Helper Heroes

We’re more than a staffing solution—we’re home care operators, marketing strategists, and operational experts who know what it takes to run and grow an agency. With firsthand experience in the challenges of hiring, retention, and scaling, we built Helper Heroes to be the solution we once needed ourselves.

Our team spans United States, the Philippines and South America, combining local industry knowledge with global talent. Together, we bring the best of both worlds: insight, innovation, and execution that help home care agencies thrive.

Debbie Miller

Managing Partner
Business Development

Debbie is a seasoned home care agency owner and the founder of 52 Weeks Marketing, a company dedicated to equipping home care businesses with powerful marketing systems and operational tools. With over 18 years of experience in growing and streamlining home care agencies, Debbie understands the pain points of owners firsthand. Her mission with Helper Heroes is to help agencies run leaner, faster, and smarter with offshore staffing solutions that truly work.

Dylan Shwartz

Managing Partner
Business Development

Dylan leads business development at 52 Weeks Marketing, bringing a strategic mindset to everything he does. As a managing partner at Helper Heroes, he focuses on creating scalable systems that integrate virtual assistants seamlessly into agency operations. Dylan is passionate about helping home care owners reduce administrative burdens so they can focus on what matters most – providing exceptional care and business growth.

Celdy Tecson

Managing Partner
Director of Operations - Philippines

Celdy is a certified nursing assistant with deep frontline experience and a sharp operational mind. As Operations Manager at Helper Heroes, she oversees VA onboarding, training, and day-to-day service delivery to ensure excellence. Celdy’s unique background blends hands-on caregiving expertise with operational leadership, making her an invaluable asset to agencies looking for high-quality offshore support.

What Our Clients Are Saying

The best proof of our impact comes from the home care owners and teams we serve. From independent agencies to national franchisees, our clients share how Helper Heroes has transformed their operations, freed their time, and fueled their growth.

Gary Peskin

Owner
Rose’s Agency Home Care

Bringing a virtual recruiter onto our team has been one of the best decisions I’ve made for our home care business.  I was not a believer in hiring virtual staff.  I took a chance and our virtual recruiter has completely transformed our process of hiring caregivers. She sources, screens, and schedules qualified caregivers efficiently, ensuring we always have the staff we need to provide exceptional care to our clients.

Working with virtual assistants from Helper Heroes, we are now able to focus on other tasks and responsibilities in the office.  As a result I have seen faster turnaround times, better candidate matches, and improved retention. The bottom line is our virtual recruiter has allowed our internal team to focus more on client care and operations.

I highly recommend Helper Heroes to any home care agency looking to grow with confidence.

Peter Sotos

Owner
Assisting Hands Illinois

Four months ago, we embarked on a partnership with Helper Heroes, just as we were establishing our Assisting Hands agency, which had been open for less than a year. It became clear that while we needed additional support, we couldn’t justify the expense of in-office staff. After discovering Helper Heroes and their cost-effective virtual assistant services, we realized we had found the perfect solution.

Their talented team has been instrumental in streamlining our operations, allowing us to shift our focus back to what truly matters: growing our business. With two dedicated virtual assistants managing our recruiting and scheduling, client intake, and social media efforts, I am now free to devote my energy to nurturing marketing relationships and engaging with our clients more effectively. This partnership has not only enhanced our efficiency but also reignited our passion for delivering exceptional service.

Jason Vice

Owner
Just Like Family Care Givers

I have been utilizing the virtual assistant services for some time now. The impact on my business has been phenomenal. Our virtual assistant has been incredibly professional and efficient, taking care of various tasks that have allowed me to concentrate on other crucial aspects of our company. Their commitment to quality and their attention to detail have greatly contributed to the success and growth of my business. I wholeheartedly recommend their virtual assistant services to anyone seeking to enhance their home care operations and achieve greater productivity.

Thank you again for the opportunity to share my experience. I am confident that your virtual assistant services will continue to make a significant difference in the success of my business.

Ketha Bonadie

Owner
Senior Helpers Arizona

Working with my virtual assistants through Helper Heroes has been an absolute game-changer. They are smart, analytical, and highly professional—always anticipating needs and delivering solutions before I even ask. Their attention to detail and commitment to excellence give me complete peace of mind, knowing tasks are handled accurately and on time. Beyond their skills, they bring a genuine dedication to supporting my business, allowing me to focus on growth while they take care of the rest. I can’t recommend Helper Heroes enough to anyone looking for reliable, capable, and proactive VAs.

Jalia Yancey

Head of Human Resources
Interim Healthcare Utah

Our experience with virtual assistants has been very positive. I work closely with two of them, and I’ve been consistently happy with the service we’ve received. They are productive, reliable, and efficient, completing tasks accurately and on time. Their communication is clear, and they are proactive in anticipating needs, which has made our workflow smoother and more organized. Overall, they have been an invaluable part of our team.

Ryan McBroom

Owner
Executive Home Care Virginia

Working with  Helper Hero’s virtual assistant has been a game-changer for our business. Their professionalism, attention to detail, and proactive communication have allowed us to streamline operations and focus more on growth. Tasks that used to take hours are now handled efficiently and accurately, freeing up valuable time for our team. Their support has brought a new level of organization to our day-to-day workflow, and we truly consider them an essential part of our team. We highly recommend their services to any business looking to boost productivity and stay ahead.

Kit Fredere

Owner
Visiting Angels Washington

I have been extremely pleased with my experience working with Helper Heroes. Celdy has been professional and thorough throughout the entire process. She is incredibly responsive to any questions or concerns, always looking for solutions to issues that arise. Her attention to detail and thoughtful approach make you feel valued—never rushed or insignificant. She provided us with multiple qualified candidates to interview, and when our first hire didn’t work out, she immediately began working to find a replacement.

Helper Heroes also provides a basic training and introduction to home care in the United States. This overview really set the stage for our own training, giving our assistant a solid foundation to build on from day one.

Our current assistant, Jon, quickly learned the processes of home care and adapted easily to our specific software system. He plays a key role in answering calls during our after-hours time, ensuring client and caregiver issues are resolved promptly, and keeping schedules fully staffed. Jon also supports us with important administrative tasks such as filing and timesheet verification. He communicates clearly with both our employees and clients, bringing a seamless flow to our team.

I highly recommend Helper Heroes for their responsiveness, professionalism, and commitment to finding the right fit.

Paul Barthol

Owner
Senior Helpers Minnesota

Klea and Ann (my virtual assistants through Helper Heroes) have been incredible assets to our team. Their efficiency, professionalism, and attention to detail in both scheduling and onboarding have made a noticeable impact on our business. They’ve streamlined our processes, improved communication with clients and caregivers, and ensured that everything runs smoothly behind the scenes. Thanks to their support, we’ve been able to focus more on growing the business and delivering exceptional care. We truly value their contributions and couldn’t imagine operating without them!

Kirstyn Yates

Director of Operations
Senior Helpers Tennessee

I could not be happier with our virtual assistants. We currently have six , three full-time schedulers, two full-time recruiters, and 1 coordinator and they have truly been the BEST employees we’ve ever had. They show up every day ready to work, follow directions, and always bring such a positive, pleasant energy. Even though they work remotely, they feel like part of our family. They’re involved in everything we do, we even bring them along on our team lunches via screen! I deeply appreciate their hard work, dedication, and the way they’ve integrated into our culture. I honestly couldn’t do this without them. They are why we are so successful. Thank you

Voices of Our Heroes

At Helper Heroes, our virtual assistants aren’t just staff, they’re the backbone of the support we provide to home care agencies every day. They take pride in their work, value the lasting relationships they build with clients, and are passionate about helping agencies succeed.

By investing in training, creating a supportive culture, and offering stable opportunities, we’ve built a team that stays motivated and committed. Hear directly from our VAs about why they love being part of Helper Heroes and how they make a difference.

Daily & Weekly Total Hours (Per Person) and Costs

Time Monday Tuesday Wednesday Thursday Friday Saturday Sunday
X Y Z X Y Z X Y Z X Y Z X Y Z X Y Z X Y Z
12:00 AM
12:30 AM
1:00 AM
1:30 AM
2:00 AM
2:30 AM
3:00 AM
3:30 AM
4:00 AM
4:30 AM
5:00 AM
5:30 AM
6:00 AM
6:30 AM
7:00 AM
7:30 AM
8:00 AM
8:30 AM
9:00 AM
9:30 AM
10:00 AM
10:30 AM
11:00 AM
11:30 AM
12:00 PM
12:30 PM
1:00 PM
1:30 PM
2:00 PM
2:30 PM
3:00 PM
3:30 PM
4:00 PM
4:30 PM
5:00 PM
5:30 PM
6:00 PM
6:30 PM
7:00 PM
7:30 PM
8:00 PM
8:30 PM
9:00 PM
9:30 PM
10:00 PM
10:30 PM
11:00 PM
11:30 PM
Daily Totals (hrs) 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
VA1 (X): 0.00 hrs — $0.00
VA2 (Y): 0.00 hrs — $0.00
VA3 (Z): 0.00 hrs — $0.00
Total: 0.00 hrs — $0.00

Click any cell under a VA column to toggle X/empty. Each X = 0.5 hour. Daily totals are hours per day per VA.