Built In Home Care, Built for Home Care

We don't just provide virtual assistants. We create life changing opportunities for home care businesses and for the dedicated professionals who support them.

 

FOUNDED BY

Home care agency owners

We're home care agency owners who get it.

WE LIVED IT

As home care operators, we watched talented people become buried in scheduling, recruiting, administrative work and daily fires.

WE SAW THE PATTERN

Working with hundreds of home care owners confirmed it: agencies weren’t struggling because they lacked opportunity. They were running out of capacity.

WE BUILT A BETTER WAY

We began moving the right work to trained virtual professionals, creating capacity without continually adding expensive full-time positions.

HELPER HEROES WAS BORN

Helper Heroes takes what we learned and helps home care agencies build smarter, more scalable teams.

OUR MISSION

Help home care agencies grow without overloading the people who got them there.

We help owners put the right work in the right hands, creating capacity, protecting their best people and building an infrastructure that can support the next stage of growth.

60%+

Potential Labor Cost Savings

Compared with many traditional in-house staffing models.

70%+

Stronger VA Retention

Our model is built to attract and retain great virtual talent.

20+ hrs

Start Where You Need Us

Begin with 20 hours per week and scale as your needs grow.

100%

It’s All We Do

Our Heroes are recruited and trained specifically to support home care operations.

Every Hero Needs a Mission

Helper Heroes was built around a simple belief:

home care agencies grow stronger when great people are able to focus on the work they do best.

OUR MISSION

To help home care agencies put the right work in the right hands – freeing their best people to lead, grow and focus on the work that matters most.

OUR CULTURE

We bring home care operators and talented professionals in the Philippines together as one team. We believe in respect, accountability, communication and creating opportunities for everyone to succeed.

OUR VISION

To change how home care agencies build their teams, making virtual talent a trusted part of a smarter, more scalable growth infrastructure.

First for Ourselves. Then for Other Home Care Owners.

Helper Heroes wasn't dreamed up in a boardroom. It grew out of the real challenges of running and scaling home care agencies. We knew there had to be a better way to build capacity without continually adding overhead that impacts profit margin or asking already-stretched teams to do more.

So we built it. First for ourselves. Then for other home care owners.

Leadership in the U.S. Heroes in the Philippines.

Our team is based in the Philippines, where we have built a culture of loyalty and professionalism, combined with U.S. leadership that guides and supports both clients and heroes.

Respect

Every team member is a vital part of the mission, not a seat to be filled.

Accountability

Specialized training, ongoing support, and performance check-ins.

Connection

Passion in every task, big or small, and wins celebrated together.

How are Helper Heroes virtual assistants different from other staffing options?

Unlike generic outsourcing firms, we specialize in home care operations. Our heroes understand scheduling, recruiting, billing, and caregiver engagement, making them productive from day one.

On average, clients see up to 60% savings compared to traditional in-house hires. Beyond the savings, agencies also benefit from higher retention: our VA turnover is reduced by 70% compared to other staffing models.

Absolutely. We offer flexible plans starting at 20 hours per week and can expand to 40 plus hours as your needs grow.
 
Every hero goes through specialized training in home care operations. We provide ongoing support, performance check-ins, and replacement guarantees if the fit is not right, though that rarely happens thanks to our strong matching process.
 
Our team is based in the Philippines, where we have built a strong culture of loyalty and professionalism, combined with leadership in the U.S. to guide and support both clients and heroes.
 
Common roles include scheduling, recruiting, finance support, client follow up, and data entry. If the task is operational, repetitive, or administrative, we can take it off your plate.
 

The Home Care Owner's Guide To Offshore Staffing

What to delegate first, what to never delegate, how to price the swap, and the HIPAA questions to ask before you sign.

New heroes joining the roster.

Helper Heroes appoints former HCAOA COO Jennifer Battista, MBA, as Chief Strategic Partnerships and Growth Officer

Helper Heroes, the premier virtual assistant staffing provider dedicated exclusively to the home care sector, announced the appointment of Jennifer Battista, MBA.

You're not alone. We're ready. Let's go.

One sixty minute call to map the roles, hours, and bottlenecks. No pressure. No hassles. Just help.