At Helper Heroes, we don’t just provide virtual assistants, we create life-changing opportunities for both home care businesses and the dedicated professionals who support them.
We specialize in virtual staffing solutions built specifically for home care agencies. Whether you need help with recruiting, scheduling, billing, or admin support, we have the perfect team member ready to hit the ground running—so you can stay focused on growing your business.
Interviews & onboards caregivers
Staffs shifts & manages clients
Manages weekends and after hours
Billing, payroll & reporting
Multiple roles packed into one hero
Manages incoming calls and digital leads
Manages emails, tasks, and records
Your needs, our solutions
At Helper Heroes, we’re proud to stand beside the people who know this industry best—independently owned home care agencies and franchisees. Our clients are the heart of home care, and we consider it a privilege to support their teams with the staffing solutions that keep operations running smoothly.
From solo owners building their first team to multi-location franchisees scaling across regions, we provide the virtual talent that empowers agencies to focus on what matters most: growing their business and delivering outstanding care.
The best proof of our impact comes from the home care owners and teams we serve. From independent agencies to national franchisees, our clients share how Helper Heroes has transformed their operations, freed their time, and fueled their growth.
Bringing a virtual recruiter onto our team has been one of the best decisions I’ve made for our home care business. I was not a believer in hiring virtual staff. I took a chance and our virtual recruiter has completely transformed our process of hiring caregivers. She sources, screens, and schedules qualified caregivers efficiently, ensuring we always have the staff we need to provide exceptional care to our clients.
Working with virtual assistants from Helper Heroes, we are now able to focus on other tasks and responsibilities in the office. As a result I have seen faster turnaround times, better candidate matches, and improved retention. The bottom line is our virtual recruiter has allowed our internal team to focus more on client care and operations.
I highly recommend Helper Heroes to any home care agency looking to grow with confidence.
Four months ago, we embarked on a partnership with Helper Heroes, just as we were establishing our Assisting Hands agency, which had been open for less than a year. It became clear that while we needed additional support, we couldn’t justify the expense of in-office staff. After discovering Helper Heroes and their cost-effective virtual assistant services, we realized we had found the perfect solution.
Their talented team has been instrumental in streamlining our operations, allowing us to shift our focus back to what truly matters: growing our business. With two dedicated virtual assistants managing our recruiting and scheduling, client intake, and social media efforts, I am now free to devote my energy to nurturing marketing relationships and engaging with our clients more effectively. This partnership has not only enhanced our efficiency but also reignited our passion for delivering exceptional service.
I have been utilizing the virtual assistant services for some time now. The impact on my business has been phenomenal. Our virtual assistant has been incredibly professional and efficient, taking care of various tasks that have allowed me to concentrate on other crucial aspects of our company. Their commitment to quality and their attention to detail have greatly contributed to the success and growth of my business. I wholeheartedly recommend their virtual assistant services to anyone seeking to enhance their home care operations and achieve greater productivity.
Thank you again for the opportunity to share my experience. I am confident that your virtual assistant services will continue to make a significant difference in the success of my business.
Working with my virtual assistants through Helper Heroes has been an absolute game-changer. They are smart, analytical, and highly professional—always anticipating needs and delivering solutions before I even ask. Their attention to detail and commitment to excellence give me complete peace of mind, knowing tasks are handled accurately and on time. Beyond their skills, they bring a genuine dedication to supporting my business, allowing me to focus on growth while they take care of the rest. I can’t recommend Helper Heroes enough to anyone looking for reliable, capable, and proactive VAs.
Our experience with virtual assistants has been very positive. I work closely with two of them, and I’ve been consistently happy with the service we’ve received. They are productive, reliable, and efficient, completing tasks accurately and on time. Their communication is clear, and they are proactive in anticipating needs, which has made our workflow smoother and more organized. Overall, they have been an invaluable part of our team.
Working with Helper Hero’s virtual assistant has been a game-changer for our business. Their professionalism, attention to detail, and proactive communication have allowed us to streamline operations and focus more on growth. Tasks that used to take hours are now handled efficiently and accurately, freeing up valuable time for our team. Their support has brought a new level of organization to our day-to-day workflow, and we truly consider them an essential part of our team. We highly recommend their services to any business looking to boost productivity and stay ahead.
I have been extremely pleased with my experience working with Helper Heroes. Celdy has been professional and thorough throughout the entire process. She is incredibly responsive to any questions or concerns, always looking for solutions to issues that arise. Her attention to detail and thoughtful approach make you feel valued—never rushed or insignificant. She provided us with multiple qualified candidates to interview, and when our first hire didn’t work out, she immediately began working to find a replacement.
Helper Heroes also provides a basic training and introduction to home care in the United States. This overview really set the stage for our own training, giving our assistant a solid foundation to build on from day one.
Our current assistant, Jon, quickly learned the processes of home care and adapted easily to our specific software system. He plays a key role in answering calls during our after-hours time, ensuring client and caregiver issues are resolved promptly, and keeping schedules fully staffed. Jon also supports us with important administrative tasks such as filing and timesheet verification. He communicates clearly with both our employees and clients, bringing a seamless flow to our team.
I highly recommend Helper Heroes for their responsiveness, professionalism, and commitment to finding the right fit.
Klea and Ann (my virtual assistants through Helper Heroes) have been incredible assets to our team. Their efficiency, professionalism, and attention to detail in both scheduling and onboarding have made a noticeable impact on our business. They’ve streamlined our processes, improved communication with clients and caregivers, and ensured that everything runs smoothly behind the scenes. Thanks to their support, we’ve been able to focus more on growing the business and delivering exceptional care. We truly value their contributions and couldn’t imagine operating without them!
I could not be happier with our virtual assistants. We currently have six , three full-time schedulers, two full-time recruiters, and 1 coordinator and they have truly been the BEST employees we’ve ever had. They show up every day ready to work, follow directions, and always bring such a positive, pleasant energy. Even though they work remotely, they feel like part of our family. They’re involved in everything we do, we even bring them along on our team lunches via screen! I deeply appreciate their hard work, dedication, and the way they’ve integrated into our culture. I honestly couldn’t do this without them. They are why we are so successful. Thank you
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Click any cell under a VA column to toggle X/empty. Each X = 0.5 hour. Daily totals are hours per day per VA.